Network Connectivity Upgrade II

Scheduled Maintenance Report for IXOPAY

Completed

The scheduled maintenance has been completed.

Posted Oct 04, 2023 - 17:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 04, 2023 - 16:00 UTC

Scheduled

Our networking team will perform further maintenance in our primary datacenter. IXOPAY customer traffic will be re-routed to the secondary datacenter during this maintenance to reduce transaction processing impact.

Please be aware that during the maintenance period there may be delays of approximately 15 to 30 minutes for tasks such as data processing in Dashboards & BI data source, Post Processing, and Data Fetcher jobs.

Additionally, there might be delays for retries of transaction callbacks, but only if the initial callback could not be successfully delivered. Please don't hesitate to contact customer support if you have any questions.

Time: 2023-10-04 16:00 - 17:30 UTC
Scope: Network Connectivity Upgrade
Planned Outage Duration: ~ 15min - 30min

Posted Sep 27, 2023 - 16:13 UTC

This scheduled maintenance affected: Transaction Processing, BI Data Source, Sandbox Environment and Web Interfaces (Dashboards).