All Systems Operational
About This Site
IXOPAY and all its related services are constantly monitored. In case of service interruptions status updates will be published here.
Transaction Processing
Operational
General transaction processing API. This service might be degraded if other components face issues.
Credit card Processing
Operational
PCI DSS Level 1 certified tokenization service, allowing for processing and storage of credit card data.
3D-Secure Engine
Operational
3-D Secure customer authentication of credit card transactions via Verified by Visa, Mastercard Secure Code, Amex SafeKey and Diners/Discover ProtectBuy.
Hosted Payment Pages
Operational
Customizable, hosted payment pages displayed to the Customer (e.g. as part of a check-out process).
BI Data Source
Operational
BI Data Source provides access to all transaction data in the Platform via an Elasticsearch API.
Web Interfaces
Operational
Admin UI
Operational
User interface of the Platform for (Sub-)Tenants (Admin Interface) and Merchants (Merchant Interface).
Dashboards
Operational
API Documentation
Operational
Sandbox Environment
Operational
Sandbox test environment, does not affect production transaction processing.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Connectivity Upgrade II
Oct 4, 2023 16:00-17:30 UTC
Our networking team will perform further maintenance in our primary datacenter. IXOPAY customer traffic will be re-routed to the secondary datacenter during this maintenance to reduce transaction processing impact.
Please be aware that during the maintenance period there may be delays of approximately 15 to 30 minutes for tasks such as data processing in Dashboards & BI data source, Post Processing, and Data Fetcher jobs.
Additionally, there might be delays for retries of transaction callbacks, but only if the initial callback could not be successfully delivered. Please don't hesitate to contact customer support if you have any questions.
Time: 2023-10-04 16:00 - 17:00 UTC
Scope: Network Connectivity Upgrade
Planned Outage Duration: ~ 15min - 30min
Posted on Sep 27, 2023 - 16:13 UTC
Please be aware that during the maintenance period there may be delays of approximately 15 to 30 minutes for tasks such as data processing in Dashboards & BI data source, Post Processing, and Data Fetcher jobs.
Additionally, there might be delays for retries of transaction callbacks, but only if the initial callback could not be successfully delivered. Please don't hesitate to contact customer support if you have any questions.
Time: 2023-10-04 16:00 - 17:00 UTC
Scope: Network Connectivity Upgrade
Planned Outage Duration: ~ 15min - 30min
Posted on Sep 27, 2023 - 16:13 UTC