All Systems Operational

About This Site

IXOPAY and all its related services are constantly monitored. If case of any service interruptions updates will be published here.

Transaction Processing ? Operational
Credit card Processing ? Operational
3D-Secure Engine ? Operational
Hosted Payment Pages ? Operational
BI Data Source ? Operational
Web Interfaces Operational
Admin UI ? Operational
Dashboards Operational
API Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform Software Upgrade Aug 4, 08:00-09:00 UTC
In order to maintain service quality and availability of our services, our team will perform a software upgrade on our platform. We try to keep service impact as low as possible.

Planned Outage Duration: No outage expected
Scope: Platform Software Upgrade

Please don't hesitate to contact customer support if you have any questions.
Posted on Jul 28, 09:10 UTC
Past Incidents
Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - Services are stable. We have not observed any errors since 20:05 UTC. We will continue to monitor the transaction status closely and with this update we confirm this incident as resolved.
Jul 28, 20:52 UTC
Monitoring - We are no longer seeing an elevated error rate at the Visa and Mastercard 3DSS at this time. We will continue to monitor transactions closely.
Jul 28, 20:19 UTC
Update - Mastercard directory server seems to be recovering, but we still see elevated errors for Visa.
Jul 28, 19:31 UTC
Investigating - We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa and Mastercard Directory Server starting at 18:26 UTC
Jul 28, 19:14 UTC
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.