All Systems Operational

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IXOPAY and all its related services are constantly monitored. In case of service interruptions status updates will be published here.

Transaction Processing ? Operational
Credit card Processing ? Operational
3D-Secure Engine ? Operational
Hosted Payment Pages ? Operational
BI Data Source ? Operational
Web Interfaces Operational
Admin UI ? Operational
Dashboards Operational
API Documentation Operational
Sandbox Environment ? Operational
Support Phone Number & Email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IXOPAY Vault Platform Software Upgrades Feb 25, 2025 08:00-09:30 UTC
Our team will perform a scheduled software upgrade of the IXOPAY platform, which affects crucial parts of our production environment & the transaction processing pipeline.

Scope: IXOPAY Vault Platform Software Upgrade
Time: 2025-02-25 08:00 UTC - 09:30 UTC
Affected Services: Credit Card Processing
Expected Impact: None

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.

Posted on Feb 12, 2025 - 10:44 UTC
Past Incidents
Feb 18, 2025
Completed - The scheduled maintenance has been completed.
Feb 18, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 08:00 UTC
Scheduled - Our team will perform a scheduled software upgrade of the IXOPAY platform, which affects crucial parts of our production environment & the transaction processing pipeline.

Scope: IXOPAY ISONAC Platform Software Upgrade
Time: 2025-02-18 08:00 UTC - 09:00 UTC
Affected Services: Credit Card Processing (ISO8583 adapters only)
Expected Impact: None

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.

Feb 3, 09:34 UTC
Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 08:00 UTC
Scheduled - Our team will perform a scheduled software upgrade of the IXOPAY Gateway platform, which affects crucial parts of our production environment & the transaction processing pipeline.

Scope: IXOPAY Gateway Platform Software Upgrade
Time: 2025-02-11 08:00 UTC - 09:00 UTC
Affected Services: Transaction Processing, Credit Card Processing, 3D-Secure Engine
Expected Impact: None

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.

Feb 3, 09:31 UTC
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.