All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Past Incidents

5th June 2020

No incidents reported

4th June 2020

IXOPAY Vault Mastercard 3DS MPI Outage

Mastercard's Directory Server seems to be acting normally again. We will continue to watch the service closely

IXOPAY Vault Mastercard 3DS MPI Outage

Mastercard's Directory Server is responding erratically.

Clients using our 3DS MPI service are affected as we are partially unable to connect to the Mastercard Directory Servers.

3rd June 2020

No incidents reported

2nd June 2020

No incidents reported

1st June 2020

No incidents reported

31st May 2020

No incidents reported

30th May 2020

Dashboard rendering issues

Issue resolved

Dashboard rendering issues

Dashboard shows as empty. All other systems operational

29th May 2020

No incidents reported

28th May 2020

PPRO adapter degration

Issue resolved

PPRO adapter degradation

PPRO emergency team is investigating the issue

PPRO adapter degradation

Adapter PPRO is experiencing problems

27th May 2020

No incidents reported

26th May 2020

No incidents reported

25th May 2020

IXOPAY Vault Mastercard 3DS MPI Outage - Update 1

We implemented a temporary fix on our side to mitigate Mastercard's DNS issues

IXOPAY Vault Mastercard 3DS MPI Outage

Mastercard is currently experiencing a DNS outage for dns1.mastercard.com and dns2.mastercard.com. Clients using our 3DS MPI service are affected as we are unable to connect to the Mastercard Directory Servers.