All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Scheduled Maintenance
System Maintenance

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.

  • Time Start: 13 Aug 2020 09:00 (UTC)
  • Time End: 13 Aug 2020 09:30 (UTC)
  • Planned Outage Duration: no outage planned
  • Scope: Scheduled software upgrade (HSM)

Affected Services:

  • IXOPAY Card Vault & Creditcard Transactions

Past Incidents

7th August 2020

No incidents reported

6th August 2020

No incidents reported

5th August 2020

No incidents reported

4th August 2020

No incidents reported

3rd August 2020

No incidents reported

2nd August 2020

No incidents reported

1st August 2020

No incidents reported

31st July 2020

No incidents reported

30th July 2020

Mastercard 3DS Directory Server Outage - Update

We did not observe any more 3DS processing issues with Mastercard since the last update and are closing this incident. We are still waiting for Mastercard to inform us about the root cause and will publish an update as soon as we know more!

Mastercard 3DS Directory Server Outage - Update

The Mastercard Directory Server started failing to respond to requests from our 3DS server. The situation has improved since 15:50 UTC, we are currently not seeing errors anymore and are working together with Mastercard support to analyse the issue.

Mastercard 3DS Directory Server Outage

Our team was notified about elevated errors during 3DS MPI processing and is currently investigating issues to connect to the Mastercard Directory server!

29th July 2020

No incidents reported

28th July 2020

No incidents reported

27th July 2020

No incidents reported