IXOPAY Status

All Systems Operational

About This Site

IXOPAY and all its related services are constantly monitored. If case of any service interruptions updates will be published here.

Transaction Processing Operational

Credit card Processing Operational

3D-Secure Engine Operational

Hosted Payment Pages Operational

BI Data Source Operational

Web Interfaces Operational

Admin UI Operational

Dashboards Operational

API Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Platform Software Upgrade Aug 4, 08:00-09:00 UTC

In order to maintain service quality and availability of our services, our team will perform a software upgrade on our platform. We try to keep service impact as low as possible.

Planned Outage Duration: No outage expected
Scope: Platform Software Upgrade

Please don't hesitate to contact customer support if you have any questions.
Posted on Jul 28, 09:10 UTC

Past Incidents

Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

3DS Directory Server Issues

Resolved - Services are stable. We have not observed any errors since 20:05 UTC. We will continue to monitor the transaction status closely and with this update we confirm this incident as resolved.
Jul 28, 20:52 UTC

Monitoring - We are no longer seeing an elevated error rate at the Visa and Mastercard 3DSS at this time. We will continue to monitor transactions closely.
Jul 28, 20:19 UTC

Update - Mastercard directory server seems to be recovering, but we still see elevated errors for Visa.
Jul 28, 19:31 UTC

Investigating - We have identified an issue outside of our platform resulting in an elevated error rate for transactions processed through Visa and Mastercard Directory Server starting at 18:26 UTC
Jul 28, 19:14 UTC

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.