Issues with EU customer support phone line

Incident Report for IXOPAY

Identified

The issue has been identified, and we are currently working on a solution. In the meantime, if you require urgent assistance, please use our preliminary EU support phone line at +43 1 353 05 05-4567.

Posted Jan 09, 2026 - 21:42 UTC

Investigating

We are currently experiencing issues with our EU support phone line (+43 1 353 05 12-247). We have contacted our telephone provider, and they are investigating. In the meantime, please use the support portal to submit tickets.

Posted Jan 09, 2026 - 17:15 UTC

This incident affects: Support (Support Phone Number).