Aperia Compliance Service Issues

Incident Report for IXOPAY

Resolved

The issue affecting the Aperia Compliance platform has been resolved, and normal service has resumed as of 17:24 UTC. Our technical teams will continue to analyze the incident to determine the underlying cause.

Posted Oct 01, 2026 - 19:02 UTC

Monitoring

As of 17:24 UTC, access to the Aperia Compliance platform has been restored. Our teams are continuing to monitor performance to ensure stability, and we will provide another update once this issue is fully resolved."

Posted Oct 01, 2026 - 17:38 UTC

Investigating

Teams are currently investigating service issues affecting the Aperia Compliance platform. Updates will be posted here as they become available.

Posted Oct 01, 2026 - 16:35 UTC

This incident affected: IXOPAY Compliance (Merchant Management & Reporting, Self-Assessment Questionnaires, ASV Scanning, Secure Document Upload, Script Monitor, Merchant Protection).