Universal Tokenization Service Issues

Incident Report for IXOPAY

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2026 - 19:53 UTC

Investigating

Teams are currently investigating service issues affecting our Universal Tokenization (TokenEx) platform. Updates will be posted here as they become available.
Posted Oct 13, 2026 - 18:56 UTC
This incident affects: Universal Tokenization (iFrame, API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant), Payment Services v2, Batch/MFT, Test/Sandbox Environment, Fraud Services).
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This page is for notification purposes only and does not relate to Service Level Agreements (SLA).