PSP timeouts

Incident Report for IXOPAY

Resolved

This incident has been resolved.

Posted Feb 09, 2023 - 10:16 UTC

Monitoring

We are currently observing no more errors. The Issue lasted from 09:16 UTC until 09:40 UTC

Posted Feb 09, 2023 - 10:02 UTC

Update

We are currently observing service recovery with the adapters. As of now we believe the issue resides with an upstream CDN, that is used by a few PSPs/adapters.

Posted Feb 09, 2023 - 09:48 UTC

Investigating

We are currently seeing an increased amount of request timeouts to some adapters and are investigating.

Posted Feb 09, 2023 - 09:35 UTC

This incident affected: Credit card Processing.