In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 2026 - 07:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 202607:30-09:00 UTC
Scheduled - Callback and Update Processing: temporary slowdown in the processing of callbacks and background data updates. Latency: During the maintenance window, you may experience brief periods of latency in the reporting data shown in your dashboards and data exports. Data may take up to several minutes to appear, but no data will be lost.
Apr 28, 202607:30-09:00 UTC
Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.
Payment Orchestration
Under Maintenance
Transaction Processing API
Under Maintenance
Tokenization Service
Operational
3-D Secure Engine
Operational
Hosted Payment Pages
Under Maintenance
BI Data Source
Under Maintenance
Admin UI
Under Maintenance
Dashboards
Under Maintenance
API Documentation
Operational
Test/Sandbox Environment
Operational
Universal Tokenization
Operational
iFrame
Operational
API v1
Operational
API v2
Operational
Transparent Gateway API v1
Operational
Transparent Gateway API v2
Operational
Payment Services v1 (Active Merchant)
Operational
Payment Services v2
Operational
Batch/MFT
Operational
Test/Sandbox Environment
Operational
Fraud Services
Operational
IXOPAY Compliance
Operational
Merchant Management & Reporting
Operational
Self-Assessment Questionnaires
Operational
ASV Scanning
Operational
Secure Document Upload
Operational
Script Monitor
Operational
Merchant Protection
Operational
AI Payments Intelligence
Operational
AI Payments Intelligence Portal
Operational
Support
Operational
IXOPAY Customer Experience Portal
Operational
Support Phone Number
Operational
TokenEx Client Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 28, 2026
Unresolved incident: IXOPAY Payment Orchestration - Upgrade of the PHP application runtime.
Completed -
The scheduled maintenance has been completed.
Apr 23, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:00 UTC
Scheduled -
The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching on Thursday, April 23rd, from 5am - 7am CDT (10:00 UTC - 12:00 UTC).
Impact: All production services are expected to remain fully operational throughout this maintenance window.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Apr 16, 17:21 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 16, 10:34 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 16, 10:29 UTC
Scheduled -
Our team will perform a scheduled software upgrade of the IXOPAY platform, which affects crucial parts of our production environment and the transaction processing pipeline.
While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.
Please don't hesitate to contact customer support if you have any questions.
Apr 16, 10:17 UTC