All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Past Incidents

27th March 2021

No incidents reported

26th March 2021

No incidents reported

25th March 2021

No incidents reported

24th March 2021

Outage Notification

We are investigating a short production interruption that has affected a few clients, which happened at around 13:15 UTC. Admin Dashbaords are currently lacking behind.

  • Update: Due to an internal networking issue a database node caused certification issues during cluster transaction replication. The issue impacted only a minuscule fraction of our overall transaction volume and was limited to a subset of IXOPAY clients. The issue lasted for multiple seconds at these points in time: 2021-03-24 13:21:10, 13:22:00, 13:34:00 13:43:20 UTC The dashboards updates were delayed due to a failed locking mechanism, and have been recovered within the hour.

    Our team has conducted an internal RCA and a post mortem analysis to avoid such issues in the future.

  • Dashboards are now up to date!

  • Dashboards are catching up now!

  • The underlying issue has been resolved at 14:05 UTC. Dashboards are still lacking behind. We are working on it

  • 23rd March 2021

    No incidents reported

    22nd March 2021

    No incidents reported

    21st March 2021

    No incidents reported

    20th March 2021

    No incidents reported

    19th March 2021

    No incidents reported

    18th March 2021

    No incidents reported

    17th March 2021

    No incidents reported

    16th March 2021

    No incidents reported