Investigating - We are currently experiencing a service disruption affecting Payment Orchestration. Teams are engaged and actively investigating. Further updates will follow as more information becomes available.
Jun 19, 2026 - 09:36 UTC
Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.
Payment Orchestration
Partial Outage
Transaction Processing API
Partial Outage
Tokenization Service
Partial Outage
3-D Secure Engine
Partial Outage
Hosted Payment Pages
Partial Outage
BI Data Source
Partial Outage
Admin UI
Partial Outage
Dashboards
Partial Outage
API Documentation
Partial Outage
Test/Sandbox Environment
Partial Outage
Universal Tokenization
Operational
iFrame
Operational
API v1
Operational
API v2
Operational
Transparent Gateway API v1
Operational
Transparent Gateway API v2
Operational
Payment Services v1 (Active Merchant)
Operational
Payment Services v2
Operational
Batch/MFT
Operational
Test/Sandbox Environment
Operational
Fraud Services
Operational
IXOPAY Compliance
Operational
Merchant Management & Reporting
Operational
Self-Assessment Questionnaires
Operational
ASV Scanning
Operational
Secure Document Upload
Operational
Script Monitor
Operational
Merchant Protection
Operational
AI Payments Intelligence
Operational
AI Payments Intelligence Portal
Operational
Support
Operational
IXOPAY Customer Experience Portal
Operational
Support Phone Number
Operational
TokenEx Client Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2026
Unresolved incident: Payment Orchestration Service Disruption.
Resolved -
This incident has been resolved.
Jun 18, 16:03 UTC
Monitoring -
Services have stabilized as of 10:40 am Central Time. Teams are continuing to monitor.
Jun 18, 15:50 UTC
Identified -
The issue has been identified, and teams are addressing. Most services, with the exception of APIv2, are once again within normal operational parameters.
Jun 18, 15:32 UTC
Investigating -
We are observing intermittent service availability issues affecting the TokenEx APIs in the US region. Teams are currently engaged and investigating.
Jun 18, 15:28 UTC
Completed -
The scheduled maintenance has been completed.
Jun 18, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:00 UTC
Scheduled -
The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching Thursday, June 18th, from 5am - 7am CST (11:00 UTC - 13:00 UTC).
Impact: All production services are expected to remain fully operational throughout this maintenance window.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Jun 16, 23:19 UTC
Resolved -
Created Incident instead of Maintenance Activity.
Jun 16, 23:20 UTC
Update -
We are continuing to investigate this issue.
Jun 15, 20:49 UTC
Investigating -
The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching on Thursday, June 18th, from 5am - 7am CST (11:00 UTC - 13:00 UTC).
Impact: All production services are expected to remain fully operational throughout this maintenance window.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Jun 15, 20:48 UTC