We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.
We are currently monitoring an issue, that leads to an elevated 3ds error rate.
Mastercard's DS Server, outside of our influence, appears to be at fault.
Mastercard 3ds connectivty has recovered!
CDN has recovered!
CDN/DDoS protection reengagement is underway.
CDN Reengagement procedure completed.
Currently the gateway and API is responding very slowly. Issue is in conjunction with our CDN.
Investigation is underway.
Issue has been resolved at 17:45 CET
CDN Disengagement Procedure finished. Response times should now normalize.
CDN disengagement now in effect for secure.ixopay.com and api.ixopay.com.
CDN disengagement procedure started.
We are currently expieriencing major service outages.
Problem identified, outage is affecting only some customers.
No incidents reported
Our team was notified about elevated errors during MPI + 3DS processing and is currently investigating the issue
The issue seems to be resolved, there are no more errors MPI + 3DS errors.