IXOPAY

All Systems Operational

About This Site

Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.

Payment Orchestration Operational
Transaction Processing API Operational
Tokenization Service Operational
3-D Secure Engine Operational
Hosted Payment Pages Operational
BI Data Source Operational
Admin UI Operational
Dashboards Operational
API Documentation Operational
Test/Sandbox Environment Operational
Universal Tokenization Operational
iFrame Operational
API v1 Operational
API v2 Operational
Transparent Gateway API v1 Operational
Transparent Gateway API v2 Operational
Payment Services v1 (Active Merchant) Operational
Payment Services v2 Operational
Batch/MFT Operational
Test/Sandbox Environment Operational
Fraud Services Operational
IXOPAY Compliance Operational
Merchant Management & Reporting Operational
Self-Assessment Questionnaires Operational
ASV Scanning Operational
Secure Document Upload Operational
Script Monitor Operational
Merchant Protection Operational
AI Payments Intelligence Operational
AI Payments Intelligence Portal Operational
Support Operational
IXOPAY Customer Experience Portal Operational
Support Phone Number Operational
TokenEx Client Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 18, 2026
Resolved - This incident has been resolved.
Jun 18, 16:03 UTC
Monitoring - Services have stabilized as of 10:40 am Central Time. Teams are continuing to monitor.
Jun 18, 15:50 UTC
Identified - The issue has been identified, and teams are addressing. Most services, with the exception of APIv2, are once again within normal operational parameters.
Jun 18, 15:32 UTC
Investigating - We are observing intermittent service availability issues affecting the TokenEx APIs in the US region. Teams are currently engaged and investigating.
Jun 18, 15:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:00 UTC
Scheduled - The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching Thursday, June 18th, from 5am - 7am CST (11:00 UTC - 13:00 UTC).

Impact: All production services are expected to remain fully operational throughout this maintenance window.

If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Jun 16, 23:19 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026
Resolved - Created Incident instead of Maintenance Activity.
Jun 16, 23:20 UTC
Update - We are continuing to investigate this issue.
Jun 15, 20:49 UTC
Investigating - The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching on Thursday, June 18th, from 5am - 7am CST (11:00 UTC - 13:00 UTC).

Impact: All production services are expected to remain fully operational throughout this maintenance window.

If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Jun 15, 20:48 UTC
Jun 15, 2026
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.