All Systems Operational
About This Site
Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.
Payment Orchestration
Operational
Transaction Processing API
Operational
Tokenization Service
Operational
3-D Secure Engine
Operational
Hosted Payment Pages
Operational
BI Data Source
Operational
Admin UI
Operational
Dashboards
Operational
API Documentation
Operational
Test/Sandbox Environment
Operational
Universal Tokenization
Operational
iFrame
Operational
API v1
Operational
API v2
Operational
Transparent Gateway API v1
Operational
Transparent Gateway API v2
Operational
Payment Services v1 (Active Merchant)
Operational
Payment Services v2
Operational
Batch/MFT
Operational
Test/Sandbox Environment
Operational
Fraud Services
Operational
Aperia Compliance
Operational
Merchant Management & Reporting
Operational
Self-Assessment Questionnaires
Operational
ASV Scanning
Operational
Secure Document Upload
Operational
Script Monitor
Operational
Merchant Protection
Operational
AI Payments Intelligence
Operational
AI Payments Intelligence Portal
Operational
Support
Operational
IXOPAY Customer Experience Portal
Operational
Support Phone Number
Operational
TokenEx Client Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IXOPAY Payment Orchestration - Vault Maintenance Oct 28, 2026 08:30-09:30 UTC
IXOPAY will perform scheduled maintenance on October 28, 2026, from 08:30 UTC to 09:30 UTC.
To maintain the security, reliability, and compliance of our services, IXOPAY will perform a scheduled upgrade of the production Vault environment. Any customer impact is expected to be limited to approximately one minute.
During this brief period, customers may experience slightly increased response times or a short interruption affecting the IXOPAY PCI Vault and in-house 3D Secure services. Credit card processing may also be temporarily impacted.
Our team will closely monitor the platform throughout the maintenance and take all necessary measures to minimize disruption and restore normal service as quickly as possible.
Posted on Oct 19, 2026 - 18:32 UTC
To maintain the security, reliability, and compliance of our services, IXOPAY will perform a scheduled upgrade of the production Vault environment. Any customer impact is expected to be limited to approximately one minute.
During this brief period, customers may experience slightly increased response times or a short interruption affecting the IXOPAY PCI Vault and in-house 3D Secure services. Credit card processing may also be temporarily impacted.
Our team will closely monitor the platform throughout the maintenance and take all necessary measures to minimize disruption and restore normal service as quickly as possible.
Posted on Oct 19, 2026 - 18:32 UTC
EU MFT Security Updates Nov 4, 2026 20:53-22:23 UTC
IXOPAY-TokenEx will be applying vendor supplied security updates to the EU Managed File Transfer (SFTP) Platform.
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the EU SFTP endpoint. While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other IXOPAY-TokenEx Universal Tokenization services.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on Oct 26, 2026 - 20:55 UTC
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the EU SFTP endpoint. While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other IXOPAY-TokenEx Universal Tokenization services.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on Oct 26, 2026 - 20:55 UTC
US MFT Security Updates Nov 9, 2026 16:00-16:30 UTC
IXOPAY-TokenEx will be applying vendor supplied security updates to the US Managed File Transfer (SFTP) Platform.
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the US SFTP endpoint . While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other IXOPAY-TokenEx Universal Tokenization services.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on Oct 26, 2026 - 20:56 UTC
Due to the nature of the updates being applied, all nodes in the cluster must be taken offline prior to installation. This will result in a brief 5-10 minute interruption of the US SFTP endpoint . While the first node in the cluster is being updated, customers will not be able to upload or download files. This activity will not impact any other IXOPAY-TokenEx Universal Tokenization services.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on Oct 26, 2026 - 20:56 UTC
Universal Tokenization Maintenance: US Region November 2026 Nov 10, 2026 11:00-13:00 UTC
The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching on Tuesday November 10th, from 5am CDT (11am UTC) to 7am CDT (13pm UTC).
Impact: During this time we will monitor all applications and expect limited interruptions.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on Nov 10, 2026 - 20:47 UTC
Impact: During this time we will monitor all applications and expect limited interruptions.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on Nov 10, 2026 - 20:47 UTC