IXOPAY Status

IXOPAY

All Systems Operational

About This Site

Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.

Payment Orchestration Operational

Transaction Processing API Operational

Tokenization Service Operational

3-D Secure Engine Operational

Hosted Payment Pages Operational

BI Data Source Operational

Admin UI Operational

Dashboards Operational

API Documentation Operational

Test/Sandbox Environment Operational

Universal Tokenization Operational

iFrame Operational

API v1 Operational

API v2 Operational

Transparent Gateway API v1 Operational

Transparent Gateway API v2 Operational

Payment Services v1 (Active Merchant) Operational

Payment Services v2 Operational

Batch/MFT Operational

Client Portal Operational

Test/Sandbox Environment Operational

IXOPAY Compliance Operational

Merchant Management & Reporting Operational

Self-Assessment Questionnaires Operational

ASV Scanning Operational

Secure Document Upload Operational

Script Monitor Operational

Merchant Protection Operational

AI Payments Intelligence Operational

AI Payments Intelligence Portal Operational

Support Operational

IXOPAY Customer Experience Portal Operational

Support Phone Number Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 1, 2026

No incidents reported today.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

Universal Tokenization Platform - APIv1 Degraded Performance

Resolved - We observed degraded performance on APIv1 starting at approximately 11:21 UTC. After investigation, we identified the issue as being related to a single node. APIv1 performance has returned to normal at 12:33 UTC.
Dec 29, 11:21 UTC

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

Universal Tokenization Platform - Production Patching Maintenance (US Region)

Completed - The scheduled maintenance has been completed.
Dec 18, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:00 UTC

Scheduled - The TokenEx Universal Tokenization Production Environment (US) will undergo scheduled Production patching on Thursday, December 18th, from 5am CST (10am UTC) to 7am CST (12pm UTC).

Impact: All production services are expected to remain fully operational throughout this maintenance window.

If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Dec 16, 21:47 UTC