IXOPAY

All Systems Operational

About This Site

Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.

Payment Orchestration Operational
Transaction Processing API Operational
Tokenization Service Operational
3-D Secure Engine Operational
Hosted Payment Pages Operational
BI Data Source Operational
Admin UI Operational
Dashboards Operational
API Documentation Operational
Test/Sandbox Environment Operational
Universal Tokenization Operational
iFrame Operational
API v1 Operational
API v2 Operational
Transparent Gateway API v1 Operational
Transparent Gateway API v2 Operational
Payment Services v1 (Active Merchant) Operational
Payment Services v2 Operational
Batch/MFT Operational
Client Portal Operational
Test/Sandbox Environment Operational
IXOPAY Compliance Operational
Merchant Management & Reporting Operational
Self-Assessment Questionnaires Operational
ASV Scanning Operational
Secure Document Upload Operational
Script Monitor Operational
Merchant Protection Operational
AI Payments Intelligence Operational
AI Payments Intelligence Portal Operational
Support Operational
IXOPAY Customer Experience Portal Operational
Support Phone Number Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 11:00 UTC
Scheduled - The TokenEx Universal Tokenization Production Environment (US) will undergo scheduled Production patching on Thursday, December 18th, from 5am CST (10am UTC) to 7am CST (12pm UTC).

Impact: All production services are expected to remain fully operational throughout this maintenance window.

If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Dec 16, 21:47 UTC
Dec 17, 2025
Completed - The scheduled maintenance has been completed.
Dec 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 15:00 UTC
Scheduled - What: We are performing a routine renewal of the SSL/TLS certificate for our Universal Tokenization API.

Component Affected: Universal Tokenization (specifically for the endpoint api.tokenex.com).

Who is Affected: Customers utilizing the api.tokenex.com endpoints

Start Time: Wednesday, December 17 at 9:00 AM Central Time (CT) / 3:00 PM UTC
End Time: Wednesday, December 17 at 11:00 AM Central Time (CT) / 5:00 PM UTC

Expected Impact: Little to no impact is anticipated. This is a planned maintenance to ensure continued service security and connectivity. In the unlikely event of an issue, we have a rollback plan to revert to the current certificate.

Dec 17, 15:00 UTC
Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.