All Systems Operational

About This Site

Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.

Payment Orchestration Operational
Transaction Processing API Operational
Tokenization Service Operational
3-D Secure Engine Operational
Hosted Payment Pages Operational
BI Data Source Operational
Admin UI Operational
Dashboards Operational
API Documentation Operational
Test/Sandbox Environment Operational
Universal Tokenization Operational
iFrame Operational
API v1 Operational
API v2 Operational
Transparent Gateway API v1 Operational
Transparent Gateway API v2 Operational
Payment Services v1 (Active Merchant) Operational
Payment Services v2 Operational
Batch/MFT Operational
Test/Sandbox Environment Operational
Fraud Services Operational
IXOPAY Compliance Operational
Merchant Management & Reporting Operational
Self-Assessment Questionnaires Operational
ASV Scanning Operational
Secure Document Upload Operational
Script Monitor Operational
Merchant Protection Operational
AI Payments Intelligence Operational
AI Payments Intelligence Portal Operational
Support Operational
IXOPAY Customer Experience Portal Operational
Support Phone Number Operational
TokenEx Client Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IXOPAY Database Maintenance Aug 4, 2026 06:30-07:30 UTC

IXOPAY will perform scheduled database maintenance on August 4, 2026, from 06:30 UTC to 07:30 UTC.

During this maintenance window, customers may experience slightly increased response times. No downtime is expected, and any impact on transaction processing should be minimal.

Our team will closely monitor the platform throughout the maintenance and work to ensure normal performance is maintained.

Posted on Jul 29, 2026 - 15:18 UTC

Universal Tokenization Maintenance: US Region - August 2026 Aug 6, 2026 11:00-13:00 UTC

The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching Thursday, August 6th, from 5am - 7am CST (11:00 UTC - 13:00 UTC).

Impact: During this time we will monitor all applications and expect limited interruptions. If you have any questions or concerns about this scheduled maintenance, please contact our support team.

Posted on Jul 24, 2026 - 15:48 UTC

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:30 UTC
Scheduled - Our team will perform a scheduled software upgrade of the Payment Orchestration Platform.

Scope: POP Software Upgrade
Time: 2026-07-28 07:30 UTC - 08:30 UTC
Affected Services: IXOPAY Gateway Production
Expected Impact: No service downtime is expected.

While our team will make every effort to minimize disruption, please note that this upgrade may briefly affect gateway processing.

Little to no impact on customers is expected.

Jul 20, 16:07 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.