Update -
We will be undergoing scheduled maintenance during this time.
Apr 16, 2026 - 10:34 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 16, 2026 - 10:29 UTC
Scheduled -
Our team will perform a scheduled software upgrade of the IXOPAY platform, which affects crucial parts of our production environment and the transaction processing pipeline.
Scope: IXOPAY Vault Platform Software Upgrade
Time: 2026-04-23 08:00 UTC - 09:00 UTC
Affected Services: Credit Card Processing
Expected Impact: None
While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.
Please don't hesitate to contact customer support if you have any questions.
Apr 16, 2026 - 10:17 UTC
The Universal Tokenization Production Environment (US) will undergo scheduled Production Patching on Thursday, April 23rd, from 5am - 7am CDT (10:00 UTC - 12:00 UTC).
Impact: All production services are expected to remain fully operational throughout this maintenance window.
If you have any questions or concerns about this scheduled maintenance, please contact our support team.
Posted on
Apr 16, 2026 - 17:21 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 21, 2026 - 16:09 UTC
Scheduled -
Callback and Update Processing: temporary slowdown in the processing of callbacks and background data updates. Latency: During the maintenance window, you may experience brief periods of latency in the reporting data shown in your dashboards and data exports. Data may take up to several minutes to appear, but no data will be lost.
Apr 21, 2026 - 15:42 UTC