All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Scheduled Maintenance
Network Maintenance

We would like to inform you of a maintenance event that will take place with our upstream provider Cloudflare.


  • Time Start: 13 July 2020 07:00 (UTC)
  • Time End: 13 July 2020 07:20 (UTC)
  • Planned Outage Duration: None

During the maintenance the ip addresses of our Gateway and Vault API (gateway.ixopay.com, secure.ixopay.com) endpoints, as well as any equivalent white-label endpoints, are going to update. Please make sure that any outbound firewall rules include the following ip ranges:

  • https://www.cloudflare.com/ips/
  • 185.57.51.0/27
  • 185.57.50.0/24

We would like to note, that any client side outbound ACLs, which limit ip ranges for our endpoints, have not been supported yet.


Once the migration has been completed the ip addresses used for the endpoints will be dedicated to IXOPAY and statically assigned, we will then be able to provide you with a more narrow outbound IP ACL.

Past Incidents

8th June 2020

No incidents reported

7th June 2020

No incidents reported

6th June 2020

No incidents reported

5th June 2020

No incidents reported

4th June 2020

IXOPAY Vault Mastercard 3DS MPI Outage

Mastercard's Directory Server seems to be acting normally again. We will continue to watch the service closely

IXOPAY Vault Mastercard 3DS MPI Outage

Mastercard's Directory Server is responding erratically.

Clients using our 3DS MPI service are affected as we are partially unable to connect to the Mastercard Directory Servers.

3rd June 2020

No incidents reported

2nd June 2020

No incidents reported

1st June 2020

No incidents reported

31st May 2020

No incidents reported

30th May 2020

Dashboard rendering issues

Issue resolved

Dashboard rendering issues

Dashboard shows as empty. All other systems operational

29th May 2020

No incidents reported

28th May 2020

PPRO adapter degration

Issue resolved

PPRO adapter degradation

PPRO emergency team is investigating the issue

PPRO adapter degradation

Adapter PPRO is experiencing problems