All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Scheduled Maintenance
Network Maintenance

We would like to inform you of a maintenance event that will take place with our upstream provider Cloudflare.


  • Time Start: 13 July 2020 07:00 (UTC)
  • Time End: 13 July 2020 07:20 (UTC)
  • Planned Outage Duration: None

During the maintenance the ip addresses of our Gateway and Vault API (gateway.ixopay.com, secure.ixopay.com) endpoints, as well as any equivalent white-label endpoints, are going to update. Please make sure that any outbound firewall rules include the following ip ranges:

  • https://www.cloudflare.com/ips/
  • 185.57.51.0/27
  • 185.57.50.0/24

We would like to note, that any client side outbound ACLs, which limit ip ranges for our endpoints, have not been supported yet.


Once the migration has been completed the ip addresses used for the endpoints will be dedicated to IXOPAY and statically assigned, we will then be able to provide you with a more narrow outbound IP ACL.

Past Incidents

13th May 2020

No incidents reported

12th May 2020

No incidents reported

11th May 2020

No incidents reported

10th May 2020

No incidents reported

9th May 2020

No incidents reported

8th May 2020

No incidents reported

7th May 2020

No incidents reported

6th May 2020

No incidents reported

5th May 2020

No incidents reported

4th May 2020

No incidents reported

3rd May 2020

No incidents reported

2nd May 2020

No incidents reported

1st May 2020

IXOPAY Gateway 3dSecure Issues - resolved

3DSecure transactions back to normal.

IXOPAY Gateway 3DSecure Issues

Some merchants are experiencing issues in conjunction with 3DSecure transactions.