All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Scheduled Maintenance
System Maintenance

In order to maintain service quality and availability for our services, it is necessary to perform required maintenances within our network. We try to keep service impact as low as possible and apologise for the resulting inconvenience. Please don't hesitate to contact customer support if you have any questions.


  • Time Start: 9 Apr 2020 09:00 (UTC)
  • Time End: 9 Apr 2020 10:00 (UTC)
  • Planned Outage Duration: few seconds
  • Scope: Scheduled software upgrade

Affected Services:

  • IXOPAY Card Vault & Creditcard Transactions

Past Incidents

4th December 2019

No incidents reported

3rd December 2019

Outage Notification

We were experiencing a short service outage for 2 minutes of a core component which affected transaction processing in IXOPAY Vault.

Affected Components:

  • IXOPAY Card Vault & Creditcard Transactions

2nd December 2019

No incidents reported

1st December 2019

No incidents reported

30th November 2019

No incidents reported

29th November 2019

No incidents reported

28th November 2019

IXOPAY Vault Vault service interruption

We were experiencing a short service interruption due to an unexpected unavailability of a HSM component, during a master failover procedure.

Affected Components:

  • IXOPAY Vault

27th November 2019

System Maintenance, scheduled 4 months ago

Service Announcement (informational):

One of our Datacenter providers will be conducting annual RCCB checks on the power grid during the times below. Due to the redundant power supply setup no service outage is expected !


  • Time Start: 27 Nov 2019 10:00 (UTC)
  • Time End: 27 Nov 2019 16:00 (UTC)
  • Planned Outage Duration: 0 Minutes
  • Scope: Annual RCCB tests, at 1 datacenter facility

Affected Services:

  • IXOPAY Card Vault & Creditcard Transactions
  • IXOPAY Gateway

26th November 2019

No incidents reported

25th November 2019

No incidents reported

24th November 2019

No incidents reported

23rd November 2019

No incidents reported