IXOPAY Status

IXOPAY

All Systems Operational

About This Site

Welcome to the IXOPAY system status page. Here, you will find the real-time status for all of our services, along with incident and maintenance notifications. Be sure to subscribe so that you don't miss any updates.

Payment Orchestration Operational

Transaction Processing API Operational

Tokenization Service Operational

3-D Secure Engine Operational

Hosted Payment Pages Operational

BI Data Source Operational

Admin UI Operational

Dashboards Operational

API Documentation Operational

Test/Sandbox Environment Operational

Universal Tokenization Operational

iFrame Operational

API v1 Operational

API v2 Operational

Transparent Gateway API v1 Operational

Transparent Gateway API v2 Operational

Payment Services v1 (Active Merchant) Operational

Payment Services v2 Operational

Batch/MFT Operational

Test/Sandbox Environment Operational

IXOPAY Compliance Operational

Merchant Management & Reporting Operational

Self-Assessment Questionnaires Operational

ASV Scanning Operational

Secure Document Upload Operational

Script Monitor Operational

Merchant Protection Operational

AI Payments Intelligence Operational

AI Payments Intelligence Portal Operational

Support Operational

IXOPAY Customer Experience Portal Operational

Support Phone Number Operational

TokenEx Client Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 7, 2026

Issues with US customer support phone line

Resolved - Our US support phone line (1-877-217-5718) is now fully operational. Thank you for your patience while we worked with our provider to restore service. We’re sorry for any inconvenience this may have caused and appreciate your understanding
Jan 7, 02:09 UTC

Investigating - We are currently experiencing issues with our US support phone line (1-877-217-5718). We have contacted our telephony provider, and they are investigating. In the meantime, please use the support portal to submit tickets.
Jan 6, 18:49 UTC

Jan 6, 2026

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

Universal Tokenization Platform - APIv1 Degraded Performance

Resolved - We observed degraded performance on APIv1 starting at approximately 11:21 UTC. After investigation, we identified the issue as being related to a single node. APIv1 performance has returned to normal at 12:33 UTC.
Dec 29, 11:21 UTC

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.