IXOPAY Status

All Systems Operational

About This Site

IXOPAY and all its related services are constantly monitored. In case of service interruptions status updates will be published here.

Transaction Processing Operational

Credit card Processing Operational

3D-Secure Engine Operational

Hosted Payment Pages Operational

BI Data Source Operational

Web Interfaces Operational

Admin UI Operational

Dashboards Operational

API Documentation Operational

Sandbox Environment Operational

Support Phone Number & Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 10, 2025

IXOPAY Vault Platform Software Upgrades

Completed - The scheduled maintenance has been completed.
Jun 10, 13:00 UTC

Verifying - The software update has been completed.
We have observed a brief spike of 3DS errors, related to Visa.
The team continues to monitor until the maintenance window concludes.
Jun 10, 12:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 12:00 UTC

Scheduled - Our team will perform a scheduled software upgrade of the IXOPAY Vault platform, which affects crucial parts of our production environment & the transaction processing pipeline.

Scope: IXOPAY Vault Platform Software Upgrade
Time: 2025-06-10 12:00 UTC - 13:00 UTC
Affected Services: Credit Card Processing, 3D-Secure Engine
Expected Impact: None

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.
Jun 3, 08:32 UTC

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

IXOPAY Gateway Platform Software Upgrade

Completed - The scheduled maintenance has been completed.
May 27, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 UTC

Scheduled - Our team will perform a scheduled software upgrade of the IXOPAY Gateway platform, which affects crucial parts of our production environment & the transaction processing pipeline.

Scope: IXOPAY Gateway Platform Software Upgrade
Time: 2025-05-27 07:00 UTC - 08:00 UTC
Affected Services: Transaction Processing, Admin UI
Expected Impact: None

While our team is diligently working to minimize any disruptions, it's important to note that during the upgrade process, there may be a brief impact on transaction processing. This is a preventive maintenance and any potential disruptions are expected to be swiftly resolved in case of an error.

Please don't hesitate to contact customer support if you have any questions.
May 7, 09:18 UTC