All systems are operational

About This Site

We continuously monitor the status of ixopay.com and all its related services. If there are any interruptions in service, a note will be posted here.

Past Incidents

4th December 2020

No incidents reported

3rd December 2020

No incidents reported

2nd December 2020

No incidents reported

1st December 2020

No incidents reported

30th November 2020

No incidents reported

29th November 2020

No incidents reported

28th November 2020

No incidents reported

27th November 2020

No incidents reported

26th November 2020

No incidents reported

25th November 2020

3ds Issue

We are currently monitoring an issue, that leads to an elevated 3ds error rate. Mastercard's DS Server, outside of our influence, appears to be at fault.

  • Mastercard 3ds connectivty has recovered!

  • 24th November 2020

    CDN reengagement

    CDN has recovered! CDN/DDoS protection reengagement is underway.

  • CDN Reengagement procedure completed.

  • Gateway slow responses

    Currently the gateway and API is responding very slowly. Issue is in conjunction with our CDN. Investigation is underway.

  • Issue has been resolved at 17:45 CET

  • CDN Disengagement Procedure finished. Response times should now normalize.

  • CDN disengagement now in effect for secure.ixopay.com and api.ixopay.com.

  • CDN disengagement procedure started.

  • Outage notification

    We are currently expieriencing major service outages.

    Affected Components:

    • IXOPAY Gateway
  • Issue resolved

  • Problem identified, outage is affecting only some customers.

  • 23rd November 2020

    No incidents reported