We are currently monitoring an issue, that leads to an elevated 3ds error rate.
Mastercard's DS Server, outside of our influence, appears to be at fault.
Mastercard 3ds connectivty has recovered!
24th November 2020
CDN reengagement
CDN has recovered!
CDN/DDoS protection reengagement is underway.
CDN Reengagement procedure completed.
Gateway slow responses
Currently the gateway and API is responding very slowly. Issue is in conjunction with our CDN.
Investigation is underway.
Issue has been resolved at 17:45 CET
CDN Disengagement Procedure finished. Response times should now normalize.
CDN disengagement now in effect for secure.ixopay.com and api.ixopay.com.
CDN disengagement procedure started.
Outage notification
We are currently expieriencing major service outages.
Affected Components:
IXOPAY Gateway
Issue resolved
Problem identified, outage is affecting only some customers.
